Demo class confirmed
UtilityHi {{1}}, a demo class for {{2}} is confirmed on {{3}} at {{4}}. Reply RESCHEDULE if you need a different slot.
IndustriesEducation & Coaching
WhatsApp Business API for education & coaching
Parents ask at night. Admissions are won by whoever answers.
Admission season brings hundreds of enquiries in days, many after hours. Answer them all, book the demo class, collect fees on time and keep parents and students informed, without a counsellor on every phone.
No per-message markup. You pay Meta’s rates; we add nothing on top.
Vidya Academy
Business account
Is the evening batch for Class 11 still open?
Welcome to Vidya Academy. Yes, evening batches are open for Class 11. Which stream?
Science (PCM)
The PCM evening batch starts on 5 June. May I have the student’s name and your city so a counsellor can call you tomorrow?
Aarav Mehta, Indore
Thank you. I have sent the fee structure and batch timetable. Would you like to book a free demo class?
Sound familiar
Enquiries peak when your counsellors are busiest
Admission enquiries arrive in waves, in the evening, and in bulk after an ad or a result. Counsellors cannot return them all, and a parent who waits two days has already visited another institute.
Fee reminders are phone calls nobody wants to make, class changes are announced in group chats that half the parents have muted, and every record lives on a staff member’s phone.
What changes
Six things that stop costing you time
Every admission enquiry answered, instantly
Batch, fee and timing questions answered at once, whatever the hour, with the right details captured for counsellors.
Demo classes booked without phone tag
The parent chooses a slot in the chat, your counsellor confirms, and a reminder goes out the day before.
Fee reminders that do not need a call
A message before the due date and a reminder after it, with the amount and your payment link.
Class changes reach everyone
Reschedules, holidays and test dates go to the right batch the moment they are decided.
Study material delivered in the chat
Timetables, notes and test papers sent as files, instead of links that get lost.
Counsellors work a briefed list
Each enquiry reaches them with the student, class, stream and city already collected.
Automated enquiry handling
A parent asks about a batch at 9:20pm. By 9:22 they have the fee structure and a demo class proposed.
A bot answers the questions every parent asks, collects the details a counsellor needs, and hands over a warm, briefed enquiry.
Admissions and fee concessions are decided by people. The bot informs and collects; it never commits your institute.
Built for how institutes work
The parts specific to your trade
Seasons, batches and parents as well as students shape this business. These add-ons are built around that.
Click-to-WhatsApp ad setup
We set up the flow your ads and posters open into, so every enquiry lands in a conversation that qualifies it. The ads themselves stay with your team or agency.
ERP and CRM integration
Fee dues, attendance and results from your institute system trigger the right messages, and enquiries arrive in your CRM with the conversation attached. Priced on what your systems need.
Additional bot flows
A separate journey for existing students and parents, or for scholarship tests and counselling. Quoted on what each involves.
These sit outside the base plan and are priced on what they involve. See add-ons.
Example messages
What parents and students would actually receive
Four messages an institute typically starts with.
Fee due
UtilityHi {{1}}, the fee of ₹{{2}} for {{3}} is due on {{4}}. Reply PAY for the payment link.
Class rescheduled
UtilityHi {{1}}, the {{2}} class on {{3}} has been moved to {{4}}. Please reply if you cannot attend.
New batch
MarketingHi {{1}}, a new {{2}} batch starts on {{3}}. Reply BATCH to see timings and fees.
Wording is illustrative. The category shown is what each message would normally be submitted under, and Meta makes the final decision — which is why we write and categorise yours with you.
Day to day
What an institute hands to WhatsApp
The jobs below are the ones institutes usually move over first, once the number is live.
Admission enquiries
Batch, fee and timing questions answered at any hour.
Demo classes
Slots proposed, confirmed and reminded in the chat.
Fee reminders
Messages before and after the due date, with your payment link.
Schedule changes
Reschedules and notices sent to the right batch at once.
Study material
Timetables and papers delivered as files in the chat.
Before you ask
Common questions
Can we message parents about students under 18?
Yes, to the parent’s own number once they have opted in. Collect consent at admission, and keep messages to what the parent expects: fees, schedules and attendance.
Can we send messages to a whole batch at once?
Yes, to contacts in that batch who opted in, using an approved template. Segments by batch or class make sure the right people get the right message.
Do you take fee payments on WhatsApp?
Messages include a link to your own payment page or gateway. We do not hold the money, and your existing collection setup stays as it is.
Will this work during admission rush?
That is when it matters most. The bot handles volume that counsellors cannot, and sends each of them a briefed list to work through.
More general questions, including cost and verification, are on the FAQ page.
14 days free
Start your trial
Tell us about your education & coaching business and we’ll set up your panel. No card required.
- Your panel is ready immediately. You can look around and prepare templates while business verification runs, so the trial is not spent waiting.
- No card, no automatic subscription. No plan starts unless you tell us to continue. Meta’s message charges apply from your first message, trial or not.
- We reply within one working day to confirm the next step and what verification will need from you.
- Opt-in contacts only. Spam and messaging purchased data are not allowed, and accounts found doing it are suspended without notice and without refund. Read the policy.
- No markup on messages, ever. You pay Meta’s rates. We add nothing on top, on any plan.
Not ready to sign up? Raise a ticket at concordtechnosoft.com and ask whatever you need to ask first.