Site visit confirmed
UtilityHi {{1}}, your visit to {{2}} is confirmed for {{3}} at {{4}}. Reply RESCHEDULE if you need a different time.
IndustriesReal Estate
WhatsApp Business API for real estate
The buyer enquired at 10pm. By morning, they had called three other builders.
Property buyers message several projects and go with whoever answers first and clearly. Reply in seconds, qualify the lead, book the site visit and keep every conversation with the business, not one agent’s phone.
No per-message markup. You pay Meta’s rates; we add nothing on top.
Greenfield Homes
Business account
Do you have a 3BHK in Baner under 1.2 crore?
Yes, we have 3BHK units at Greenfield Baner. To suggest the right options, which best describes you?
Buying to live in
Thanks. Ready to move in, or under construction?
Either
I have sent the brochure and price sheet. Would Saturday at 11 am work for a site visit?
Sound familiar
Leads cost a fortune and go cold in a day
You pay for every enquiry from portals and ads. Many arrive at night or on weekends, wait for a callback, and by the time someone phones, the buyer has moved on or does not pick up.
Brochures go out as forwarded files, site visits are arranged by phone tag, and the full history of what a buyer was told lives in an agent’s head.
What changes
Six things that stop costing you time
First reply in seconds
Every enquiry from an ad or portal that opens WhatsApp gets an immediate, useful response, whatever the hour.
Leads qualified before an agent calls
Budget, configuration, timeline and purpose collected by the bot, so agents call only the buyers worth calling, with context.
Site visits booked in the chat
The buyer picks a day, your team confirms, and a reminder goes out before the visit.
Brochures and price sheets on request
The right document for the right project goes into the chat, and you see who asked for it.
Follow-ups that do not rely on memory
A sequence over weeks reminds interested buyers about the project they looked at, and stops when they reply.
Payment milestones without chasing
Reminders for upcoming demands to existing buyers, in a neutral, automatic message.
Automated enquiry handling
An enquiry arrives from an ad at 10pm. The brochure is in the chat and a site visit is proposed by 10:07.
A bot asks what an agent would ask, sends what an agent would send, and hands a qualified, briefed lead to the right person.
Prices and availability change, so a person confirms them. The bot qualifies and informs; it does not quote or promise.
Built for how property is sold
The parts specific to your trade
Paid leads and long decisions shape this business. These add-ons are built around that.
Click-to-WhatsApp ad setup
We set up the flow your ads and portal listings open into, so every lead lands in a conversation that qualifies it. The ads themselves stay with your agency.
CRM integration
Qualified leads arrive in your CRM with the answers and the conversation attached, so agents never start from zero. Priced on what your system needs.
Additional bot flows
A separate journey for channel partners, or for existing buyers: demands, documents, possession updates. Quoted on what each involves.
These sit outside the base plan and are priced on what they involve. See add-ons.
Example messages
What your buyers would actually receive
Four messages a real estate business typically starts with.
Visit reminder
UtilityHi {{1}}, a reminder of your site visit to {{2}} tomorrow at {{3}}. Our executive {{4}} will meet you at the gate.
Payment milestone due
UtilityHi {{1}}, the next payment for unit {{2}} of ₹{{3}} is due on {{4}}. Reply STATEMENT for your payment schedule.
New launch
MarketingHi {{1}}, we have launched {{2}} in {{3}}. Reply BROCHURE and we will send the details.
Wording is illustrative. The category shown is what each message would normally be submitted under, and Meta makes the final decision — which is why we write and categorise yours with you.
Day to day
What a real estate business hands to WhatsApp
The jobs below are the ones businesses in this trade usually move over first, once the number is live.
First reply
Immediate responses to ad and portal enquiries, any hour.
Qualification
Budget, configuration and timeline collected before an agent calls.
Site visits
Visits proposed, confirmed and reminded in the chat.
Brochures
Project documents delivered on request, with a record of who asked.
Follow-up
Sequences for interested buyers that stop when they reply.
Before you ask
Common questions
Can enquiries from Facebook and Instagram ads open on WhatsApp?
Yes. A click-to-WhatsApp ad opens a chat with your number, where the bot takes over. We set up the flow; your agency or team runs the ads.
Can the bot share project prices?
It can send the price sheet you publish. Quotes, discounts and availability should be confirmed by a person, and the bot is set up that way.
Can channel partners use it too?
Yes, with a separate journey so you can tell partner enquiries from direct ones. It is a listed add-on.
Are we allowed to message someone who only filled an ad form?
Only if they opted in to WhatsApp. A click-to-WhatsApp ad, where the buyer starts the chat, solves this cleanly because they message you first.
More general questions, including cost and verification, are on the FAQ page.
Related
Also set up for
14 days free
Start your trial
Tell us about your real estate business and we’ll set up your panel. No card required.
- Your panel is ready immediately. You can look around and prepare templates while business verification runs, so the trial is not spent waiting.
- No card, no automatic subscription. No plan starts unless you tell us to continue. Meta’s message charges apply from your first message, trial or not.
- We reply within one working day to confirm the next step and what verification will need from you.
- Opt-in contacts only. Spam and messaging purchased data are not allowed, and accounts found doing it are suspended without notice and without refund. Read the policy.
- No markup on messages, ever. You pay Meta’s rates. We add nothing on top, on any plan.
Not ready to sign up? Raise a ticket at concordtechnosoft.com and ask whatever you need to ask first.