Quotation ready
UtilityHi {{1}}, your quotation {{2}} for {{3}} is ready and valid until {{4}}. The PDF is attached. Reply here with any questions.
IndustriesStone & Marble
WhatsApp Business API for stone & marble
Every slab is different. Your customers want to see it today.
Stone is bought by looking. Send lot photos, quotations and dispatch updates on the channel your customers already check, and keep the conversation with the business instead of one salesperson’s handset.
No per-message markup. You pay Meta’s rates; we add nothing on top.
Rajputana Stones
Business account
Hi
Welcome to Rajputana Stones. What do you need?
Get a quotation
Which stone, what thickness, and roughly how many square feet?
White marble, 18mm, 1800 sq ft, Jaipur
Thank you. Our sales team will send a quotation with current lot photos by 11 am tomorrow.
Sound familiar
Photos, prices and promises scattered across personal phones
Stone sales run on photographs: slabs, lots, finishes. They are sent from salesmen’s phones, mixed in with family messages, and gone from the business the day that salesman moves on.
Projects take months, quotations go quiet, and the customer who asked about marble in March is finishing the house in September with someone else.
What changes
Six things that stop costing you time
Lot photos and finishes, on tap
Customers ask for a stone and receive current photos and finishes in the chat, from a shared library rather than one person’s gallery.
Quotations arrive while the customer is still deciding
A quotation goes out as a PDF the moment it is ready, with a follow-up if there is no reply.
Dispatch updates with vehicle details
Customers and contractors know when the load leaves and when to expect it, without calling the yard.
Payment reminders without the awkward call
A statement before the due date and a short reminder after it. Neutral, and automatic.
Architects and contractors register once
A code at the showroom or the exhibition opens a short registration, and you keep who they are and what they looked at.
The long-cycle enquiry is not lost
A sequence over months, referencing the stone the customer actually asked about, catches the project that simply moved.
Automated enquiry handling
An enquiry arrives at 6pm on a Sunday. It is waiting in your sales inbox, fully briefed, on Monday.
A bot collects what a salesman would have asked: stone, thickness, quantity, city and timeline. Nothing needs a second conversation to become a quotation.
The bot knows when to stop. Pricing judgement and anything unusual go to a person, never to a guess.
Built for how stone is sold
The parts specific to your trade
Long cycles and visual decisions shape this trade. These add-ons are built around that.
Showroom and exhibition registration
A QR code at your showroom, stand or sample wall. Visitors register, your brochure reaches their phone, and you keep a named lead instead of a business card.
CRM and ERP integration
Enquiries become leads with the conversation attached, and dispatch and payment messages fire from your real data. Priced on what your systems need.
Additional bot flows
A separate journey for architects, a returns or rejection process, or an onboarding sequence for new dealers. Quoted on what each involves.
These sit outside the base plan and are priced on what they involve. See add-ons.
Example messages
What your customers would actually receive
Four messages a stone business typically starts with.
Load dispatched
UtilityHi {{1}}, your order {{2}} has been dispatched on vehicle {{3}}. Expected arrival: {{4}}.
Payment due
UtilityHi {{1}}, a payment of ₹{{2}} against invoice {{3}} is due on {{4}}. Reply STATEMENT for your account statement.
New arrivals
MarketingHi {{1}}, new {{2}} stock has arrived. Reply PHOTOS and we will send current lot photos.
Wording is illustrative. The category shown is what each message would normally be submitted under, and Meta makes the final decision — which is why we write and categorise yours with you.
Day to day
What a stone business hands to WhatsApp
The jobs below are the ones businesses in this trade usually move over first, once the number is live.
Lot photos
Current photos and finishes delivered into the chat from a shared library.
Quotations
Sent as PDFs the moment they are ready, with a follow-up if there is no reply.
Dispatch updates
Vehicle details and expected arrival sent without anyone calling the yard.
Payment reminders
Statements and reminders around the due date.
Long follow-ups
Sequences over months for projects that move slowly.
Before you ask
Common questions
Can we send slab and lot photos on WhatsApp?
Yes. Photos and short videos are delivered into the chat. We help you set up a shared library so they come from the business, not from one phone.
Can the bot give a price?
It can collect the details of a requirement and pass them to your sales team. Pricing in stone depends on the lot, so we recommend a person confirms it. A price list can be sent where you publish one.
Can we follow up on enquiries months later?
Yes, to contacts who opted in, using approved templates. A short sequence referencing what the customer asked about is far more effective than a general broadcast.
Can contractors and architects register separately?
Yes. A separate registration journey for them is a listed add-on, so you can tell the groups apart.
More general questions, including cost and verification, are on the FAQ page.
Related
Also set up for
14 days free
Start your trial
Tell us about your stone & marble business and we’ll set up your panel. No card required.
- Your panel is ready immediately. You can look around and prepare templates while business verification runs, so the trial is not spent waiting.
- No card, no automatic subscription. No plan starts unless you tell us to continue. Meta’s message charges apply from your first message, trial or not.
- We reply within one working day to confirm the next step and what verification will need from you.
- Opt-in contacts only. Spam and messaging purchased data are not allowed, and accounts found doing it are suspended without notice and without refund. Read the policy.
- No markup on messages, ever. You pay Meta’s rates. We add nothing on top, on any plan.
Not ready to sign up? Raise a ticket at concordtechnosoft.com and ask whatever you need to ask first.